Communications

1: Go to the web address https://wis.tg.esf.edu.hk.

2. Enter your parent account login name (in lower case) and password. Please email us at helpdesk@wis.edu.hk when you encounter problems logging-in to Gateway.

3. If you have successfully logged in to the Gateway,  click on your child's profile picture. 

4. Click the Student Demographics tile at the bottom of your child's picture.

5. Click the Emergency Contact button and then the submit change link.

6. You will be able to update your child's emergency contact. These are the people that will be contacted by the school in case the parent's cannot be reached. Fill-in the form with the changes on your emergency contact and click the Next button.

7. You will now be able to review the changes you made. Click Confirm to submit the change request or click Go Back and Edit if you need to make corrections or make more changes.

You will receive an email confirming your update request and the changes will be visible the following day. A staff member from West Island School or ESF will contact you by email or phone if any clarification is required.

1. Click the Student Demographics tile at the bottom of your child's picture.

2. Click the Student Information button and then the submit change link.

4. You will be able to update your child's information through this page. Fill-in the form with the changes and click the Next button.

1. Click the Medical Information tile at the bottom of your child's picture.

2. Click the submit change link.
3. You will be able to update your child's medical information through this page. Fill-in the form with the changes on child's medical condition and click the Next button.
4. You will now be able to review the changes you made. Read the declaration and click Confirm to submit the change request or click Go Back and Edit if you need to make corrections or make more changes.

You will receive an email confirming your update request and the changes will be visible the following day. A staff member from West Island School or ESF will contact you by email or phone if any clarification is required.

1.Click the Student Demographics tile at the bottom of your child's picture.

2. Click the Family Information button and then the submit change link.

3. You can update your contact numbers, email address and home/mailing address. Fill-in the form with the changes on your details and click the Submit Request button.
4. You will now be able to review the changes you made. Click Confirm to submit the change request or click Go Back and Edit if you need to make corrections or make more changes.

You will receive an email confirming your update request and the changes will be visible the following day. A staff member from West Island School or ESF will contact you by email or phone if any clarification is required.